NinerAlerts

When there is a threat to campus safety or operations, the University issues a NinerAlert. NinerAlerts are sent using a variety of methods, which are determined based on the nature of the threat. NinerAlerts are sent via University email, text message, digital screen take-over, the LiveSafe App, social media, and/or alert sirens. This mixture of communication avenues allows the University to reach the widest number of people during an emergency.

University Email

During an emergency, the only way for the University to ensure notification to every member of the UNC Charlotte community is via University email. Anyone with a University email account will receive this notification. It does not require registration. (Family members, please complete this form to sign up for email alerts.)

NinerAlerts type treatment. Text: Niner Alerts

Text Messaging

All faculty, staff, and students who have provided a cell phone number to the University for text messaging purposes will receive a NinerAlert for situations that pose an imminent threat to safety or for a change in operating conditions. To verify or add your cell phone information, log into my.uncc.edu. (Please note that family members must complete this form to sign up for email alerts and/or send a text message to 67283 with the keyword UNCCharlotteAlerts to receive text alerts.). Learn more about these text alerts by reading the FAQs in the NinerAlerts section.  

Social Media

NinerAlerts will appear on the University's various social media pages.

University Website

Members of the campus community are encouraged to check the main UNC Charlotte website for emergency alerts and important updates during and immediately after an incident has occurred on campus.  A banner will automatically appear on the University homepage. Click on the banner for more information.

Alertus

The University has equipped more than 8,400 on-campus computer and TV screens with an emergency alert software called Alertus.  In the event of an emergency, this software allows the NinerAlert system to override current content with urgent information. 

Emergency Sirens

The main campus has three emergency sirens that can be used to disseminate important information in the event of an emergency.  These sirens are located at the Atkins Library, behind the Police and Public Safety/ Facilities Management building, and in the wooded area in between the EPIC building and Grigg Hall. When activated, the sirens will emit a loud siren tone followed by an audible voice message.  While the tone and message may be heard inside some buildings on campus, the sirens are primarily designed to alert individuals that should take action. If you here the sirens activated, please immediately seek shelter and check the University website and/or University email for important information.

Weather Hotline

The weather hotline is used during inclimate weather events that impact the University's operating condition. The number to dial is 704-687-1900.

LiveSafe App

The LiveSafe app functions as a mobile bluelight phone with direct access to Police and Public Safety. The app can also function as an emergency alert tool by pushing information directly to users' phones. Click here for more information on the app, including download instructions.

FAQs - Opt-in text alerts

How do I sign up for UNC Charlotte emergency alert text messages?
Send a text message to 67283 with the keyword UNCCharlotteAlerts.

What happens when I sign up for emergency text alerts?
You will receive 2 responses confirming your opt-in request and a description of how to opt-out in the future. Message and data rates may apply.

How often will I receive messages?
Text messages are only sent via NinerAlerts for the most urgent, potentially life-threatening events affecting UNC Charlotte and for campus condition changes. There is no way to be certain how often these messages will be sent as they are incident specific.

Who can sign up for UNC Charlotte emergency alert text messages?
Parents and visitors may sign up to receive the most urgent NinerAlerts messages. UNC Charlotte students, faculty and staff are automatically signed up for emergency text alerts.

Are these messages the same as NinerAlerts?
These messages are sent from the same system and at the same time as NinerAlerts. UNCCharlotteAlerts messages are a separate sub-list that only receives the most urgent messages; a UNC Charlotte account is needed to receive all messages. NinerAlerts accounts will not be affected by signing up for these messages, however all NinerAlerts accounts receive these messages already.

Why do the alert messages come from different short code numbers?
Rave Mobile Safety, the software behind NinerAlerts, uses 5 different short code numbers to send out messages. This increases the capabilities of sending large amounts of messages during emergencies. You may receive messages from: 67283, 81437, 78015, 77295, or 226787.

What if I do not want to receive these messages anymore?
If you wish to no longer receive emergency alert messages, simply reply to any of the text messages sent from the above short code numbers with STOP UNCCharlotteAlerts.

When will these messages end?
Your subscription to UNCCharlotteAlerts will expire 365 days after registration. To opt-out earlier, see above. You may also re-register once your subscription has expired.

Will removing my number affect my ability to receive NinerAlerts?
No. Should you already have a NinerAlerts account, removing your number from this list will not affect your NinerAlerts account, as long as you do not reply “stop all”.

Who can I talk to if I am having a problem?
If you experience problems signing up or removing your number, please contact Kevin Martin in the Office of Emergency Management at kevin.martin@uncc.edu.