Coronavirus FAQs

Coronavirus FAQs

The CDC has more information and a list of additional FAQs related to coronavirus.
Additional FAQs can be found on the Niner Nation Cares website.
If you do not see your question answered here or on Niner Nation Cares, please fill out this form

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Health, Wellness
and Prevention



Yes, there are a few confirmed cases of COVID-19 involving the campus community. More information. 

Building access returned to normal Aug. 17. A 49er ID card will no longer be required to access buildings during normal operating hours. The following are exceptions to this change and will remain on swipe-access only: 

  • King

  • Reese

  • Cato

  • Price Counseling Center


  • Cameron

  • Woodward

  • Foundation

  • URec

An inquiry form has been created to help streamline questions from the campus community. Just fill out the form and a team of individuals will get you the answer you need.
No. No University employee has lost their job due to any changes from the COVID-19 situation.
An updated list of available campus services can be found on the Auxiliary Services Operational Changes webpage and on the respective area's website.
University staff and specific working groups are evaluating reopening plans as quickly as possible. You will receive notification when your plan is approved, and/or will be contacted for further feedback.
At this time, we have to limit the quantity of certain items allotted to each area due to low stock from vendors. We are doing all we can to make sure each area is equipped with the appropriate supplies. Please ensure that you are only ordering supplies for the next 30 days. Then, you can place monthly orders for each additional 30-day period. This will ensure proper stock is maintained for everyone across campus throughout the semester.

Health, Wellness and Prevention

Everyday actions to help prevent the spread of germs and viruses include:

  • Wear a mask when around others.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Avoid sharing food, cups or utensils.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
The Student Health Center has the ability to administer the sample collection for those for whom it is deemed necessary. All tests are processed at an off-site laboratory to determine results.
Yes, in accordance with updated guidance from state and system officials, everyone is expected to wear a face covering that covers your nose and mouth whenever you are indoors on the University’s campus, including The Dubois Center at UNC Charlotte Center City, unless you are alone in a personal space, and whenever you're outdoors and cannot maintain six feet of separation. This requirement is regardless of the distance between you and others. Students should consult the Housing and Residence Life website for more information about requirements in residence halls.

Classrooms and common areas 
Technicians are increasing the frequency of their current cleaning measures of high-contact surfaces in academic buildings, such as doorknobs, light switches, desks and tables, with EPA-registered disinfectants and sanitizers. The University is also stocking additional cleaning products to meet potential needs.

Housing and Residence Life (HRL)
HRL cleans and sanitizes all bathrooms daily, and heavily-trafficked areas twice per day. Facilities are equipped with hand sanitizers in lobby areas for easy access for students to keep their hands free of germs. In addition, staff have been briefed on appropriate cleaning methods related to the coronavirus and are staying up to date on information from the CDC and implementing recommendations as they are made available. 

Niner Transit
Niner Transit, Paratransit and shuttle vehicle interiors are cleaned daily with special cleaners and attachments. Buses are equipped with alcohol-based sanitizer dispensers or wipes for passenger use.

Please click here for additional cleaning information as we reopen. 

Student Health Center professionals and county officials work together to conduct contact tracing for any positive cases and provide the identified individuals with the appropriate information. If you have been identified as someone who has likely been in contact with a positive case, you will likely be contacted through various channels, including phone calls and emails.
Each positive report of COVID-19 will be evaluated on a case-by-case basis and appropriate safety measures will be implemented. It is unlikely that entire classes will be canceled or buildings closed, except for short-term, enhanced cleaning.
Not necessarily. If a student arrives to class with symptoms, that student should be encouraged to visit the Student Health Center or their personal physician. If the student becomes a positive case, the Student Health Center, in coordination with other University officials, will determine the next steps.