NinerNotice and NinerAlert FAQs

NinerNotices are messages sent to the campus community to provide information about incidents that do not pose a threat to the University community or its operations, but may be helpful for interested campus members to know about. These messages are sent via email.
Note: NinerNotices are for informational purposes only; no action is required from the University community. In the case of a threat to campus safety or operations, a NinerAlert will be issued.

NinerAlerts are messages sent to the campus community when there is a threat to campus safety or operations. NinerAlerts are sent using a variety of methods, which are determined based on the nature of the threat. NinerAlerts are sent via University email, text message, digital screen take-over, the LiveSafe App, social media and/or alert sirens. This mixture of communication avenues allows the University to reach the widest number of people during an emergency.

NinerNotices and NinerAlerts are similar in nature, in that they both warn the campus community of threats, or potential threats, to campus and surrounding areas. 

NinerNotices are sent via email and social media to inform the community of incidents that do not pose a threat to the campus, but may be helpful information for the community to know about. Such incidents could be severe weather; impactful construction updates; recovery efforts; outages to light rail, phone service, power, etc.

NinerAlerts are sent via University email, text message, digital screen take-over, the LiveSafe App, social media and/or alert sirens to inform the community when there is a threat to campus safety or operations. Such incidents could be campus operating status changes, severe weather, active assailant, campus lockdown, etc.

Information on signing up for NinerNotices can be found here.

Information on signing up for NinerAlerts can be found here.

Students, Faculty, and Staff --
If your cell phone number is up-to-date in Banner Self Service, you should automatically receive NinerAlerts. Additional assistance on updating your phone number can be found on this ITS FAQ.

Families and Campus Visitors --
Families and campus visitors must opt-in by sending a text message to 67283 with the keyword UNCCharlotteAlerts to receive text messages. Families and campus visitors may also receive emails by completing this form. More information about the opt-in text messages can be found in these additional FAQs. Note: Families and visitors will only receive the most urgent NinerAlerts messages through the opt-in text messages.

Previous NinerNotices are posted online after their deployment. Generally, NinerAlerts are not posted online.